Privacy Policy

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Privacy Policy

Effective Date: 25.07.2025

Welcome to Finally Free CIC. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy outlines how we collect, use, store, and protect your personal data when you use our website: www.finallyfreecic.org

Finally Free CIC is a registered Community Interest Company in the United Kingdom. We support women, children, and pets fleeing domestic abuse and are in the process of opening The Sarah Jane Centre — a safe, long-term refuge for those in need.

We may collect and process the following types of personal information:

• Contact Information – such as your name, email address, postal address, and phone number.
   
• Donation Details – including your name, contact information, and payment method (please note we do not store full payment details).
   
• Volunteer or Job Applications – including CVs, cover letters, and any information you choose to share with us.
   
• Usage Data – such as your IP address, browser type, and browsing behaviour on our website.
   
• Social Media Interactions – if you interact with us through social media platforms.
   

We use your data for the following purposes:

• To communicate with you about our work, events, and updates (if you opt-in to our communications)
   
• To process donations and Gift Aid claims
   
• To manage volunteer applications and roles
   
• To improve the content and functionality of our website
   
• To ensure legal and regulatory compliance
   
• To contact you regarding enquiries you have made
   

Under UK GDPR, we rely on the following lawful bases:

• Consent – when you opt-in to communications
   
• Contract – where processing is necessary to fulfil a request or agreement
   
• Legal Obligation – where we are required to process data for legal reasons
   
• Legitimate Interests – to further our charitable aims in a way that does not infringe your rights
   

Our website uses cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. For more information, please refer to our [Cookie Policy].

We will never sell your personal information. We may share your data with trusted third-party service providers (such as payment processors or email platforms) who help us deliver our services. All third parties are required to comply with data protection laws and act only on our instructions.

We only keep your personal data for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements.

You have the right to:

• Access the personal data we hold about you
   
• Request correction of inaccurate data
   
• Request deletion of your data (where applicable)
   
• Withdraw consent at any time (if applicable)
   
• Lodge a complaint with the Information Commissioner’s Office (ICO)
   

To exercise any of your rights, please contact us at:info@finallyfreecic.org

We are committed to safeguarding your data. We use appropriate technical and organisational measures to protect your information from unauthorised access, loss, or misuse.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."

If you have any questions about this Privacy Policy or the way we process your data, please contact us:

Email: info@finallyfreecic.org

By using our website, you agree to the terms of this Privacy Policy. Thank you for supporting Finally Free CIC.